Welcome to Alpha Protein. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
These Terms & Conditions apply to all users of the website.
By placing an order, you confirm that you are at least 18 years old or using the website under parental supervision.
Alpha Protein reserves the right to update or modify these terms at any time without prior notice.
2. Products & Information
We strive to ensure that product descriptions, images, and prices are accurate.
However, errors may occur, and we reserve the right to correct them without prior notice.
Product images are for representation purposes only. Actual packaging may vary.
3. Pricing & Payments
All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes (as displayed at checkout).
We accept prepaid payments and Cash on Delivery (COD) where available.
Alpha Protein reserves the right to cancel any order due to pricing errors or suspected fraudulent activity.
4. Order Acceptance & Cancellation
An order is confirmed only after successful payment (for prepaid orders) or confirmation (for COD).
We reserve the right to cancel orders due to stock unavailability, incorrect pricing, or verification issues.
Orders cannot be cancelled once shipped.
5. Shipping & Delivery
Delivery timelines are estimates and may vary due to courier or external factors.
Customers must provide accurate shipping details.
Alpha Protein is not responsible for delays caused by incorrect address details.
6. Returns & Refunds
Returns are accepted only under the conditions mentioned in our Return & Refund Policy.
Unboxing video proof is mandatory for damaged or incorrect product claims.
Opened or used supplements are non-returnable for hygiene and safety reasons.
7. Health Disclaimer
Alpha Protein products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person.
Please consult a healthcare professional before use, especially if you are pregnant, nursing, have a medical condition, or are taking medication.
8. Intellectual Property
All content on this website including logos, images, text, and designs are the property of Alpha Protein.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Limitation of Liability
Alpha Protein shall not be liable for:
Any indirect or incidental damages
Allergic reactions or misuse of products
Delivery delays caused by third-party logistics partners
Use of our products is at your own risk.
10. User Conduct
Users agree not to:
Provide false information
Use the website for illegal activities
Attempt to damage or hack the website
Violation may result in legal action.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
12. Contact Information
For any questions regarding these Terms & Conditions, contact:
Alpha Protein
📧 Email: support@alphaprotein.store
📞 Phone: 8801110010
